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BE INFORMED ON OUR POLICIES

International Terms and Conditions

As we strive deliver the finest vanilla beans and exotic spices to you, please take a few minutes and read Bemarivo Vanilla Madagascar’s policies regarding our transaction process.  You may also contact us directly for more information.

Import Regulations

We strongly recommend that you familiarize yourself with the import requirements of your country.

Payment

Payments can be made by international wire transfers to our bank.


Prices are listed in USD currency.  We reserve the right to change the prices without notice.



Freight

Please refer to our product specification sheet to find out the minimum order.


For orders from the Madagascar warehouse, prices are FOB Antananarivo.

Returns

To maintain the safety and integrity of our products, we regret to inform you that we do not accept any returns of products.

Damages

We pack your order with care. If any damage occurs as a result of shipping, please make a claim with the freight company immediately after receiving the order.


For any other reason of damage, please contact us immediately. Your satisfaction is very important to us, and we will work with you as much as possible to resolve any problems.

Disclaimer

We are not responsible for any lost weight once the shipment has left the loading port. Vanilla beans are natural products and shrinkage in size and weight can expected.

Application of Law

These terms and conditions shall be governed by and interpreted according to the law of the Tribunal of Antananarivo. All disputes arising under this agreement shall be subject to the exclusive jurisdiction of the Tribunal of Antananarivo.


Note: The acceptance of order acknowledgment constitutes the acceptance of all the terms and conditions stated above.

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